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Customer Service/Order Processor

Leighton Buzzard, Bedfordshire
£21,000 to £23,000
Job Type
6 Sep 2022
Customer Service/Order Processor We re looking for a motivated, hands-on team player with excellent communication skills who can confidently liaise with customers in processing orders and resolving any follow up issues. You ll be supporting the Business development manager and will be an integral part of the sales department. Working Hours: Monday to Friday 9.00 5.30 Salary range (depending on experience): £21,000 - £24,000 Role Responsibilities; Processing all orders received in a timely manner Reviewing daily despatch schedule, orders, approvals, samples Maintaining accurate customer accounts on the database Developing and maintaining great relationships with distributors Assisting the accounts team with invoice queries Managing multiple inboxes: personal, sales and samples Managing the website: new applications, samples, pricing Ensuring month end system changes are made in a timely manner Responding to customer enquiries effectively via telephone and email Quoting customers from our website Sending visuals to customers for approval Approving order visuals Importing and processing sample requests Dealing with and resolving customer complaints Communicating with internal departments Liaising with purchasing to order stock and request updates on lead times for outstanding orders. Attending trade shows Skills & Requirements The successful candidate will have: Experience working within a similar role Excellent telephone manner Great communication skills Computer skills which include Microsoft office Ability to work both individually and as part of a wider team Ability to work well under pressure Benefits Casual dress Flexible hours Good holiday allowance Extra day off for your birthday Free tea and coffee Office snacks & sweet treats Friendly, family culture On-site parking
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  • Job Reference: 705690053-2
  • Date Posted: 6 September 2022
  • Recruiter: Siamo Recruitment a division of Siamo Group
    Siamo Recruitment a division of Siamo Group
  • Location: Leighton Buzzard, Bedfordshire
  • Salary: £21,000 to £23,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent