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Customer Service Advisor

Location
Welwyn Garden City, Hertfordshire
Salary
£23,000 to £25,000
Job Type
Permanent
Posted
6 Sep 2022
Customer Service Advisor required in Welwyn Garden City We are looking for two experienced Customer Service Advisors to join our Client's family run Bodyshop in Welwyn Garden City, St Albans or Hatfield. Basic Salary: Up to £25,000 per annum Hours: 8am - 5pm (Monday to Friday) About the Job Vacancy The purpose of your role is: Managing our customer experience journey, including customer complaints and resolutions Booking customers in and arranging their vehicle collections and returns Liaising with our drivers and managing the transport diary Answering and making phone calls Updating insurance companies Updating computer systems/portals Ensuring daily KPI targets are achieved Moving vehicles on the forecourt Creating job packs and associated adminThe ideal candidate You will have prior experience in a fast paced customer service / Service Advisor position, with the ability to: Multi-task in a busy environment Plan your workload effectively to ensure customers are updated to agreed timescales Work accurately under pressure Work as part of a team as well as on your own initiative with minimal supervision Be flexible in your approach Continually work to high standards with customer satisfaction in mind.Apply now with your full CV to Sharron or Mary at WeRecruit Auto Ltd quoting job reference ST903 Automotive - Motor Trade - Bodyshop - Crash Repair Centre - Accident Repair Centre - ARC - Paint Sprayer - Paint Prepper - Paint Refinisher - Paint Technician - London - St Albans - Watford - Luton - Hatfield - Welwyn Garden City Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities
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Details

  • Job Reference: 705689098-2
  • Date Posted: 6 September 2022
  • Recruiter: WeRecruit Auto Ltd
    WeRecruit Auto Ltd
  • Location: Welwyn Garden City, Hertfordshire
  • Salary: £23,000 to £25,000
  • Sector: Transport & Logistics
  • Job Type: Permanent